TEKLYNX is a leader in barcode label software, offering comprehensive solutions for label design, printing, automation, security, and centralized management. Their products cater to businesses of all sizes, from small enterprises to large corporations, ensuring efficient and compliant labeling processes. With a user-friendly interface and over 100 barcode symbologies, TEKLYNX software simplifies label creation and integrates seamlessly with existing systems. Their commitment to quality and innovation has made them a trusted partner in the industry.
Navigating Challenges with Their Previous Sales Tax Solution
TEKLYNX Americas initially relied on another sales tax solution to manage tax compliance but encountered numerous obstacles. The previous provider’s lack of support and complex pricing structure created challenges for TEKLYNX’s team, who often found themselves without adequate sales tax guidance and overpaying for their technology. After trying to make the system work, TEKLYNX Americas recognized that finding a reliable, supportive partner would be essential for effective sales tax management.
"One of our main challenges was the limited support from our previous provider, with response times sometimes stretching up to three weeks while we were trying to be in production. Account managers changed frequently and didn’t have time for us. Additionally, their billing method charged for each connector and ping, leading to substantial overcharges." Anthony Bieniewski, Operations and IT Manager at TEKLYNX Americas
CereTax Offers a Relationship First Approach to Meet TEKLYNX America’s Needs
To address their challenges, TEKLYNX Americas transitioned to CereTax, a next-generation sales tax solution designed to help navigate sales tax compliance with dedicated support at every stage. CereTax provided TEKLYNX Americas with reliable, hands-on guidance throughout the transition, enabling a smooth and effective implementation that minimized disruptions. The dependable support from CereTax’s team ensured that TEKLYNX Americas received answers quickly, helping the company quickly resolve issues and ensured a quick implementation.
"It’s a big deal to work with a company that actively collaborates with us and puts our needs first. From the start, CereTax responded promptly to our questions, and that level of support has continued consistently." Anthony Bieniewski, Operations and IT Manager at TEKLYNX Americas
Future-Proofing TEKLYNX America’s Sales Tax Compliance with CereTax
CereTax worked closely with TEKLYNX Americas to develop integrations tailored to their unique systems, including their custom e-commerce platform, nopCommerce. TEKLYNX valued CereTax’s willingness to actively engage in conversations about new integrations and to customize solutions that met their specific requirements. This flexibility and future-oriented mindset have empowered TEKLYNX to feel confident that CereTax will continue to meet evolving business needs.
“We appreciated CereTax’s responsiveness and curiosity about how our business works. CereTax has proven itself as a future-ready partner, ready to support TEKLYNX in both current and future tax compliance challenges." Jenna Wagner, Marketing Director at TEKLYNX Americas
A Reliable Partnership for Long-Term Success
TEKLYNX America’s transition to CereTax showcases the impact of a supportive, responsive sales tax solution on operational success. By choosing CereTax, TEKLYNX Americas was able to work through their sales tax process needs and gain confidence in a partner committed to their goals. With CereTax’s expertise and proactive service, TEKLYNX Americas now enjoys streamlined compliance and a reliable foundation for future growth. TEKLYNX Americas chose CereTax, not only for its reliable service and immediate tax solutions, but also for its commitment to adapting and expanding to meet future needs. CereTax’s flexible approach and openness to collaboration provided TEKLYNX with the confidence that the solution would grow with them.
